FAQs

Why Can't I See a Proof right away?
All our personalized products have to be fine-tuned by our design team which is why we don't offer an immediate online virtual proof. Your digital proof will be sent via email next business day. We realize this may be annoying to some but here are the reasons: - We don't cram long names (or stretch short names) into a pre-existing designed template, instead we adjust the covers design to properly fit each name. - Some of the fonts we use in our designs are licensed only to us and we would not be able to use them if we had an online template system. - We make each book as if it was a book for our own children, hand-crafted with love

What type of paper do you use?
For the majority of our sketchbooks, we use a Premium Bright White Uncoated Smooth sheet. The covers are approximately 130lb. thickness and the inside pages are usually 70lb. or 80lb. Text Weight. Some of our products use a 100% Recycled Brown Kraft Paper.

Can I create my own Front & Back cover?
Yes, for sure. If you would like to create the artwork yourself, we can offer you specific pricing based on the particulars of your project. Please Email Us with the details and, if possible, a digital file showing what you would like to do, so we can review and get back to you with an informed understanding of how to approach the project.

Can you print lined papers or graph papers on the inside of your books?
Currently, all our products listed on line include blank inside sheets, but we can print ruled lines, grid lines and any sort of custom linework (i.e. kindergarten lined sheets). Just Send us an Email and we will get back to you by next business day with more details.

What if I don't like the book when I get it? Will you give me a refund?
If you are not satisfied with your book, please Email Us with the reasons why and, if possible, include any photos for reference. We will get back to you within one business day with a reply, will email you a return label and once materials are returned, will issue you a refund.